Again, 12 months later, price was bumped up. Fine, the internet was fast enough for my needs. So a few years ago I upgraded to 50 Mbps, and was charged somewhere around $50 a month. Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. Where do I even start? We first got Xfinity years back for homeschooling, it was $10 a month for around 15Mbps. Because of Prathamesh, I will continue to be one of Comcast/Xfinity’s customers. I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! I commend and kudos to Comcast/Infinity for having such an outstanding and totally Customer Service oriented employee in your company! It has turned my opinion of the Customer Service Dept around. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. Thank goodness! What a kind and patient employee who started the process of getting me activated. I elected to “chat” for help (now 10pm) and was connected to a tech savvy person, Prathamesh. By evening, I did not have things right because nothing was working and now, no phone line active. Learn more about your options related to 'California Civil Code §1798.135: Do Not Sell My Info' at DoxiesusieĪfter much disappointing WiFi service and speed in my home, it was suggested to swap in my modem at one of the Xfinity’s stores for another which I did yesterday afternoon. Or reset your Xfinity password: /password If you don't have an Xfinity ID yet, create one here: /getstarted All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet.
Assess the strength of your WiFi and even order an xFi Pod, right from the app.
Pause WiFi for family time, set kid-safe browsing and much more with powerful parental controls. Create your own WiFi name and password, assign user profiles, and view and control connected devices. Help keep your loved ones safer online with Advanced Security, included at no extra cost. Plus, customers with an xFi Gateway get a powerful, more secure connection for your home with exclusive xFi features included in the app: And get always-on support with 24/7 real-time help and support right from the app with Xfinity Assistant. Check network status, view your plan details, and even pay your bill, all from the palm of your hand. Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. The Xfinity app is the easiest way to activate your Internet service, get online in minutes, and set up your home network - no technician needed.
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